Information

Welcome to Accolade Group. We are committed to providing a safe, transparent, and responsive environment for all our clients and staff. Below, you will find important information regarding policies, safeguarding, referrals, feedback, and complaints.

Policies

Our policies are designed to ensure quality, safety, and fairness across all of our services.

Safeguarding

We are committed to protecting the wellbeing of vulnerable individuals and ensuring a safe environment.

Complaints

We are committed to responding promptly and thoroughly to all complaints and to resolving issues fairly.

Referral

If you believe someone requires a referral to our services, please complete the form in this section.

Support Worker Feedback

Accolade Team appreciate your insight as a user of our services. Please use this page to feedback aspects of your experience.

General Feedback

Your feedback is invaluable in helping us improve our services. We welcome all comments, suggestions, and concerns.

Young Person Feedback

Accolade Team appreciate your insight as a young person using our services. Please use this page to feedback aspects of your experience.

Privacy Policy

Our privacy policy explains how we collect, use, store, and safeguard your data in accordance with applicable data protection laws.

Let's work together.

We are currently working with local authorities across the North West and Nationwide.