- Merseyside, operating nationally
- Based in Merseyside, operating nationally
Established in 2026, Accolade Family Time Liverpool is a welcoming and purpose-designed family contact centre, created to provide a safe, supportive and child-centred environment for families spending time together.
Our centre features five modern, comfortable family rooms, each designed to support meaningful parent-child contact and encourage positive interactions, communication and relationship building.
Our experienced and supportive staff team provides professional supervision throughout sessions, helping families feel safe, respected and supported. We recognise that family circumstances can be challenging, and our approach is focused on creating positive experiences that promote trust, connection and healthy family relationships.
We work alongside parents and professionals to support families to develop confidence, strengthen parenting skills and build positive relationships. Most importantly, we want every child to feel safe, listened to, valued and able to enjoy quality time with their family.
At Accolade Family Time Liverpool, we believe that every family deserves the opportunity to build positive memories, strengthen relationships and create meaningful connections.
Accolade Family Time Liverpool has developed a range of family-focused, educational, therapeutic and mediation/counselling spaces to provide children and parents with a safe, welcoming and supportive environment in which to spend time together and work towards developing healthy, positive relationships.
We recognise that family time can be an important part of a child’s journey and that, when appropriately supported, these sessions can help to build trust, strengthen communication, develop positive relationships and create meaningful bonds between children and their parents.
Our approach is centred around the individual needs of each family. We provide parents with appropriate guidance, practical parenting support and opportunities to develop their confidence and skills, enabling them to make the most of their time with their child and support their own personal development.
Accolade Family Time Liverpool is committed to ensuring that every session is child-centred, purposeful and positive, with the child’s welfare, emotional wellbeing and best interests at the heart of our practice. Our aim is to support families to develop the skills, confidence and understanding needed to make family time a meaningful and positive experience for everyone involved.
Hi! We understand that you might feel nervous, worried or unsure about coming to Accolade Family Time Liverpool. That is completely normal, and we want you to know that you are not alone. We are here to help you feel safe, comfortable and listened to.
Before your first visit, we would love you to come and have a look around our centre, meet the friendly people who will be supporting you and explore the different family rooms. You can choose a room where you feel most comfortable and safe, helping you to feel more relaxed about your visit.
Our team is here with YOU at the heart of everything we do. We will listen to you, take your feelings seriously and make sure you know who you can talk to if something is worrying you.
Most importantly, we want your time at Accolade to be positive, enjoyable and fun. We will support you and your family to spend quality time together, take part in activities, play, talk and make happy memories.
You can be yourself at Accolade. We are here to listen, support you and help you feel safe.
If you are the host, please arrive at least 15 minutes prior to your booked time.
Yes! We are open 7-days a week.
Any member of staff would be happy to help, but please speak to the centre co-ordinator if you have any questions or concerns.
Yes, of course.
At Accolade Family Time Liverpool, we have created a range of welcoming, comfortable and child-friendly family rooms, designed to help children and families feel safe, relaxed and at ease during their time with us.
Each room has been thoughtfully designed to support different types of family time, activities and individual family needs. Children are encouraged to explore the rooms and, where appropriate, have a say in choosing the space where they feel most comfortable.
Our rooms provide opportunities for families to play together, talk, share activities, enjoy meals, complete homework, celebrate special occasions and simply spend quality time together.
We understand that every family is different, which is why our environment is designed to be flexible and responsive to the needs of each child and family.
All of our rooms are risk assessed, fitted with new fire doors and their own fire alarm to ensure safety of all our site users. Click on each image for a larger view.
Our Quiet Room is ideal for those who want some time away from noisy environments and situations. A perfect place to have time without distractions.
Our Play Room is set up so children and adults can play and read with fun toys and books that help develop skills and knowledge.
Our Teen Room is fitted out with books and a TV, while also helping younger children too.
The Activity Room is designed to be full of fun and to keep little ones busy and active. From coloring to playing, the Activity Room is ideal for this.
Room 4 is a lovely family orientated room equipped with many toys and activities. You won’t run out of things to do! We have a market stall and trolley, ice cream cart, tool bench, play mat, board games, dress up, books, cleaning toys and the list goes on.
Supervised contact includes a member of staff with you at all times and includes a written report. Includes private family room with an array of toys/games for use.
Standard fee for all referrals includes: Referral processing, Assessment, Pre-visit to family centre.
Additional Staff: £27/hour. Transport:£20/hour. Additional supervised reports: £16 per recipient. Virtual Family Time via Zoom: £63/hour, which includes supervised support and a written report in a private room.
All payments must be made in full 48 hours before the session is due to take place. Please note sessions will not take place without payment in advance.
Important – If either parent/carer cancels a session, giving 24 hours notice we will refund 50% of the payment. If we receive less than 24 hours notice we will retain payment in full. If a parent/carer is more than 20 minutes late without any notification, Family Time will be cancelled and payment kept in full.
Engaging parent-child sessions that foster positive interactions and healthy relationships.
83 High Street, Wavertree, Liverpool L241WS
